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![]() ![]() Check that your internet connection is strong and your device is connected, otherwise Windows Hello won’t work.Check that your device is compatible with Windows Hello service.Some machines may have but they’re probably too old and there’s no available Windows 10 driver for it so the service won’t work. Check that your device has a fingerprint sensor or reader.Consider upgrading to Windows 10 in this case. ![]() Your device is running Windows 10 and not another version of the operating system otherwise you can’t use Windows Hello.How To Fix Windows Hello Not Working In Windows 10 Check for & uninstall updates that caused the problem.Modify Windows Hello Group Policy settings. ![]()
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